GTM Media

Live Social Shopping

Live social shopping is a real-time commerce experience where brands and creators sell products through interactive live video on platforms like TikTok, Whatnot, Instagram, YouTube, and eBay.

By combining livestream video, real-time audience engagement, product demonstrations, and in-video checkout, live social shopping allows consumers to discover, interact with, and purchase products without leaving the experience.

Unlike traditional e-commerce or static social ads, live social shopping creates urgency, authenticity, and trust – driving higher engagement, stronger conversion rates, and incremental revenue.

As a core pillar of social commerce, live social shopping enables brands to turn entertainment and community into scalable, measurable sales across social and marketplace channels.

The history of live social shopping traces back to traditional television commerce formats like QVC and HSN, which demonstrated the power of live product demonstrations and real-time purchasing decades ago. The modern evolution of live social shopping emerged in the mid-2010s, led by China’s e-commerce and social platforms, where livestream commerce became a mainstream retail channel by combining video, influencer hosts, audience interaction, and instant checkout. This model later expanded globally as social platforms and online marketplaces adopted live shopping features, integrating commerce directly into content and community-driven experiences.

Today, live social shopping has become a core component of social commerce, blending entertainment, authenticity, and real-time engagement to drive higher conversion rates and redefine how consumers discover and buy products online.